Shipping Information

Shipping Information

At Pup Paradise, we want to make sure your order arrives quickly and safely so that your dog can start enjoying their new toy as soon as possible! Here’s everything you need to know about our shipping process:

Processing Time

Once your order is placed, we aim to process it as quickly as possible. Our standard processing time is 1-2 business days. This means that we work to get your order packaged and ready for shipment within this time frame.

Shipping Method & Delivery Time

We offer free standard shipping on all orders!

Shipping Time: Typically arrives within 6-10 business days after processing.

You will receive a tracking number via email once your order has shipped, so you can monitor its journey.

Shipping Costs

We’re happy to offer free shipping on all orders, no matter the size or destination. There are no hidden fees—what you see at checkout is what you pay!

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can keep an eye on your package. You’ll be notified when it’s out for delivery.

Shipping Delays

While we strive to get your order to you on time, please understand that delays can happen, especially during busy periods (like holidays) or due to unforeseen circumstances. If you experience any delays with your order, please feel free to reach out to our customer support team, and we’ll be happy to assist you.

Missing or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team immediately. We’ll work with you to resolve the issue and make sure you receive your order in good condition.

Thank you for choosing Pup Paradise! We’re excited for your dog to experience the fun of our toy!